What is the Customer Delivery Exchange?

Brought to you by the Customer Management Practice, a division of IQPC, the Customer Delivery Exchange provides a unique opportunity for only the highest caliber of delivery executives and solution providers to come together.

Invitation Only


Attendance is exclusive to 50 senior supply chain operations, logistics and fulfillment executives


Our speakers are recognized thought leaders from top retailers, eTailers & brands in the US and you’ll be thrilled, motivated, and refreshed to take on what’s next.


Select from visionary case studies, interactive roundtables, in-depth Master Classes and dialogue-driven BrainWeaves



Take your delivery experience to the next level with only the most relevant and innovative solution providers.


We will screen vendors with the latest strategies and technologies to give you an unique feel of an one stop shop.


You choose which vendors you want to meet that aligns with your needs

Unlike any Exhibition or Conference


Maximize your time out of the office by customizing your own itinerary


5-Star resort venue


Dedicated Exchange Operations Manager


No exhibition booths – focused, collaborative, one-on-one time with top-tier executives


Dedicated networking time to make real connections with peers, whose problems are similar to yours

2017 Advisory Board

Rick DiMaio
Vice President, Distribution
Office Depot

Brandon Cates
DVP, Supply Chain
Sears Holdings Corporation

Joe Bobko
VP Transportation
Boxed Wholesale

Kunal K. Thakkar
SVP Global Operations

Carroll Morale
DVP, Supply Chain

Jim Hourigan
Chief Operating Officer

Pracash Thiyagarajaa
Head-Supply Chain Strategy & VP-Mass Channel Operations & Global Sourcing
Carter’s/OshKosh B’gosh

Michael Pezzicola
Head of Business-Expansion Oeprations
Google Express

Michael Thompson
Chief Supply Chain Officer

Key Topics This October


Building total supply chain visibility


Creating a dynamic, responsive and demand-driven supply chain


The future of the last mile- automated or uberized?


The rethinking and redesigning of warehouse and inventory strategies


Managing reverse logistics- offering the ability to return to wherever possible


Driving a supply chain that will use intelligent algorithm to enable smart machines and systems to be autonomous


Rapid growth in the internet of things, wearable technology and sensors


Know before you go- balancing cross-border fulfillment

The Exchange Experience

Take a look and see what makes our Exchanges different from other industry events and how you could benefit from attending.

Request an Invitation

Here’s what past Exchange Attendees had to say about the event:

Solution Providers
Media Partners